Decor

Frequently asked questions 💗

Yes! Every FluffiKnot piece is carefully handmade with love and attention to detail. Since each item is handmade, slight variations may occur, making every piece unique. ✨

Absolutely! Many of our products can be customised in colour, size, and design. For custom requests, DM us on Instagram @fluffi.knot with your reference picture and details.

Send us a DM at @fluffi.knot (IG) with:

A reference picture
Preferred colours
Size
Quantity
Any other details you'd like us to know

We'll get back to you with the details and pricing. 💌

Because every piece is handmade, small differences in colour, shape, and stitching may occur. We believe these little imperfections are what make handmade products special. 🧶💗

Of course! Our handmade pieces make adorable gifts. 🎀 If you'd like to add a special note or have a specific gifting request, just mention it while placing your order or DM us.

About Us

At FluffiKnot, we create handmade crochet pieces designed to bring softness, comfort, and personality into your everyday life. Every item is carefully crafted with love, attention to detail, and high-quality materials, because handmade should feel just as special as the person receiving it.

At FluffiKnot, every product is handmade with love and care. Due to the handmade nature of our items, we currently do not accept returns or exchanges once an order has been placed.

However, if your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with clear photos of the issue. We’ll do our best to resolve it as quickly as possible.

For any concerns regarding your order, feel free to contact us at fluffiknot@gmail.com or message us on Instagram at @fluffi.knot.

At FluffiKnot, every item is handmade with care and attention to detail. Since our products are handcrafted, please allow 7–10 business days for your order to be prepared and shipped.

Once your order has been shipped, you will receive a confirmation message with tracking details (if applicable). Delivery times may vary depending on your location and courier service.

We truly appreciate your patience and support for our small handmade business ♡

We’d love to hear from you ♡

For any questions, custom orders, collaborations, or support, feel free to reach out anytime.

Email: fluffiknot@gmail.com
Instagram: @fluffi.knot

Thank you for supporting our small handmade business!